closed
🕗 opening times
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| Friday | closed | |||||
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Dabbab Street, Al Muraba District, الرياض, SA Saudi Arabia
contacts phone: +966 11 403 1111
website: www.bmw-saudiarabia.com
larger map & directionsLatitude: 24.6645525, Longitude: 46.7083187
Fahad Alhinti
::BMW is a luxury car, so you’re expecting a excellent after sales services, but unfortunately it is far away from even normal services, as they are having very bad services, they are very slow in getting the car for the normal services, and there are only three employees to serve the customers and this number of employees is very low as in the Riyadh region there are only one branch to do the routine services for all BMW owners, I don’t recommend to buy a BMW car if you are willing to do your car routine services by them. I believe that the worst decision I had ever taken was that I bought this car. For example it took from me 2 hours waiting for just to have my number to be served, and this was in early morning, then for just changing the car oil it could take one day, so you will not get your car back in the same day instead you will get it on the next day. I don’t blame the employees but I am blaming the Mohamed Yousuf Naghi for not having enough employees and branches to serve their customers and don’t care about customers, these routine services are not free and I am talking about myself I had paid more than 34K for this service package. Finally I really like the BMW cars brand, but in Saudi Arabia I don’t recommend someone to buy it as the after sales services are very bad, and I wrote this feedback after owning the car for four years, and I never seen any enhancements but just going worse. My car is 730, 2014 model.
Yazeed Al-Angari
::This place is getting worse every time I visit it. For the regular walk-in maintenance you have to wait at least two hours before you can talk to the agent !!!!
Rakan Aldukheil
::24 hours for a simple oil change. Very disappointed. Not what you expect from a luxury car dealer.
Aaron Abdow
::Slow and completely inefficient service center- I would have never bought a BMW if I knew this was the service I would receive. I dread going each time.
Al-Hasan Ali
::My dream Car BMW X7..... I8...... Z1...... all of BMW . Just give me one of the cars for me . Open my heart and you will find BMW engraved in it