Mazda Haji Hussein Alireza Company en الرياض

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comentarios 5

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  Saad Naveed

  :: 06 junio 2018 10:43:26

  Pathetic service. No use of taking appointment a week beforehand. When you arrive on/before time you'll be told to wait and eventually processed in the same manner as walk-in customers. This has happened to me three times already. Also, it is mentioned in their maintenance chart and on website that they'll do multi point checks with each service, but actually they barely perform the work of standard service They never inform of anything about to fail in the car. They didn't tell me about failing brakes in previous service (I get all scheduled maintenance done from them), I reached there after losing almost all ability to brake. Turns out it is a known manufacturing defect and a published recall issue in US, but they charged me 1900 SAR to replace the faulty part as my car was "out of warranty". I regret buying a Mazda because of this abuse of customer trust. Edit: to put a good word for the staff. They just need more ppl in the service area

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  Hadi Kazma

  :: 30 mayo 2018 11:41:51

  So to take your car for the regular service you need an appointment; i took one at 10:15 AM; i was attended to at 10:45; every time i ask he says just some give me some time. They take 3 or 4 appointments for the same time (there was 4 10:15 am appointments) and there was only 2 to attend to the 13 people in the Customer area side... this is just BAD.

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  Aj Ahmad

  :: 24 mayo 2018 22:37:05

  Ramadan work hours Sunday to Thursday 09:00 a.m until 15:00 p.m Long Break then 21:00 p.m until 00:30 a.m Saturday opens for night shift only I guess Not for sure 21:00 p.m until midnight 12 a.m 00:00 hours ⏳ 👍🏼🤓 But for car service u need to have an appointment I guess Not for sure here in Riyadh But we do need to have an appointment in Khobar Rakah

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  rawashdeh hassan

  :: 05 mayo 2018 15:15:08

  I like tgae maker but the agent is far more lazy and scary than being able to provide sufficient stock. The waitinge to get my desire car was 5 month +++. It is a waiting for a car!!@@

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  Haizam Hamza

  :: 23 abril 2018 12:51:09

  Well the thing about Mazda Service Centres recently is that the place is fully packed everyday of the week... that means the sales of their car is really good... the only minus point I have to highlight is the waiting time in the service centres... And they need more resources to cover up this lag in customer service... but the plus point is the service quality is still good.. And the prices are really competitive when you compare with Toyota or Nissan.. I think the prices are even better... I am a proud owner of a Mazda 6 and I am a really happy customer