Azka Al Safa Hotel i Makkah

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kommentar 5

• en

  Buthaina Salim

  :: 17 april 2018 13:02:42

  The place is not as has been promoted, the cleanliness is bad, the facility and amenities are old, I booked a room for one person and the gave me a five persons room!

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  hello ??

  :: 08 april 2018 14:55:48

  2stars for the food/wifi/distance from haram...we had a bad experience we arrived put our stuff and went to do our omra...we came back to find a massive oil leak from that thing over the door we asked them to change it and clean the oil from the floor they came removed that thing and never came back until dohr of next day someone came to clean it...we asked to get a lower floor when we arrived since we were at 12th and my grandmother and my mother cant stand the elevator we got a rejection and after the oil thing we got a word from the administration to get a lower floor but never did...if u are late to the prayer just pray in the hotel cauz the elevators are always busy especially when u are at a higher floor.. When u come back from praying prepare ur self for a 20mins waiting for an elevator :)...also we had 2 problems with the shower 1) the bin was all rusty and broken from the bottomso basicallywas useless and we had warm to cold water hot water i don'tthink existswhen u at higher floors 😔 (big ups for the staff the nicest persons there god bless them all ❤) Edit: i forgot the main annoying thing the sink of the bathroom was leaking and with that rusty bin under him a disaster was created floor wet 24/7 with that rusty dirty water we removed the bin from there but the sink leaking was never fixed although we reported the problem. I think it's our mistake cauz we were the nicest people there. Like we never complained we tell them the problem and we were too shy to come back and say the same thing...unlike the people there yelling at them and embarrassing them and even filming them those people got what they wanted but the nice people will never get noticed and never heard. Honestly there us a lot of hotels even closer than azka al safa don't make the mistake i made.

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  Ahmad Mustafid

  :: 28 marts 2018 15:52:23

  One of the nicer hotels outside the established brands. Quite close to the bus to the miqaat. Food is nice. Rooms are clean. Bathroom is okay, you have to request additional toiletries from housekeeping. 5 minute walk to the al-Haraam and the clock tower.

• en

  Almas Ahmed

  :: 21 marts 2018 09:02:24

  Azka al safa are quite good hotel near haram shareef makka saudi arabia reasonable rates with good facilities approach are good and interiors are ok approx 1 kilometres from outside area makka harm there are so many hotels in this location few are goods neat and clean hotel rooms staff behaviour are also very good.

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  umer shaikh

  :: 06 september 2017 11:58:29

  Nice clean hotel, very popular location perfect only a few minutes from the Kaaba and loads of shops and eateries. Staff could have been abit more polite but have to take into account hajj season is extremely busy and customer service standards not the same as UK. Bathroom was clean but has a few minor problems such as smell and wet floor but nothing that can be fixed by calling lobby. Food was good but some people may not like it. Lifts can get busy during hajj season so some patience is needed. Overall I loved the stay and I would recommend it but would advise people not to complain during hajj season because it is a busy time and remember that on hajj a bit of patience and tolerance is rewarding.