Madinah Hilton in Medina

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comments 5

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  Garnet

  :: 27 April 2018 00:47:55

  Stayed from April 22 to April 26. Fixed furniture extremely dusty. Air-con cannot be controlled. At times giving out freezing cold temperature. Quilt too small for it's cover, so provided very little comfort. Called the operator to ask if all local calls are free and he replied yes. Upon check out discovered they charged me $27 SAR. Told the guy at the reception that I should not pay as I was told it was free. Otherwise I would have used my Mobily pre-paid card, which comes with 100 minutes calling that I don't use. He insisted, so I paid. Extremely unprofessional in handling this case. As a matter of principle, I will not ever stay in this hotel again. Very dissatisfied guest.

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  Hanawi Hanim

  :: 22 April 2018 08:48:29

  Wonderful Hotel. Walking distance to Masjid Nabawi. Excellent Food. Polite Staff

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  Ashraf Miah

  :: 30 March 2018 14:11:54

  Poor service quality at reception. Good breakfast service. Excellent porters

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  M.A. Elmihi

  :: 12 March 2018 23:04:48

  Hotel needs renovation and a face left. Also staff need intense customer care training. 3 stars for location only. Hotel rating is 1 star only. Does not deserve the premuim rates charged.

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  Mohamed El Bardai

  :: 10 February 2018 12:42:44

  Steps from Al Haram. Very good services..... nice breakfast selections. They are remodeling their rooms now so it will be even better. I highly recommend staying there.